TERMS

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• Transfer Service Deposit - $500 Non-Refundable deposit required at time of reservation to hold vehicle. 50% for custom quotes.

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• Hourly Service Deposit -  50% of Total Reservation Cost is Non-Refundable Deposit

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• We are normally booked 1-2 months in advance. Services are first come, first serve. The contract and credit card authorization must be completed and signed before the reservation can be booked. You will receive a confirmation email once your card has been charged the non-refundable deposit. This is your official confirmation that the reservation is booked and that your credit card has been charged.

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• You also have the option to fully pay for the entire reservation upfront. Many of our customers do this for piece of mind that the reservation has been fully paid before their event. If you would like to pay the entire reservation at the time of booking, please make that request when submitting your completed contract. 

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• Add $400 for Reservations starting after Midnight.

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• Rates only apply to pickup/drop-off within the Dallas/Ft. Worth service area. Call for special pricing outside the service area. Click here for a list of Cities that we serve.

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• No refunds for cancellation after deposit has been paid, no exceptions.

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• We require a full prepayment for our services 72 hours prior to pickup. You will be charged the full amount minus the deposit that was paid at the time of reservation. We will use the same credit card for this payment that you provided when you originally booked the reservation. If the credit card has changed or expired, please contact us immediately and provide the new credit card information. In the event the charge is denied, the reservation will be cancelled and you will lose your deposit, no exceptions. 

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• Transfer Service: There is a maximum allowed time of 1 hour from pick-up time to drop-off time. Maximum distance from pick-up location to drop-off location will not exceed 30 miles. Any additional miles will be billed at $10/mile. Route from pick-up to drop-off location will be the most direct route with no stops in between, unless notified prior to the reservation. See Pricing Page for details.

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• Hourly Service: Minimum of 2 hours. Maximum 50 miles, start to finish, $10/mile additional charge for any distance over 50 miles. See Pricing Page​ for details.

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CANCELLATIONS AND REFUNDS

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In the event of any cancellations within 72 hours of service, NO PORTION of the total contract price will be refunded. Any cancellations outside of 72 hours of service WILL be refunded in full minus the initial deposit and 3% credit card merchant fee.

No refunds will be given due to inclement weather. Weather related cancellations will result in the Vendor credit of the full amount paid for a future reservation minus the deposit. If at any time inclement weather prohibits us from serving you based on our 100% discretion, you will have to reschedule the date within 1 year from your original rental date. If the weather forecast indicates potential thunderstorms during your scheduled reservation, the Vendor will cancel the reservation for safety concerns without exception.

The Vendor shall not be liable for any damages arising out of the Vendor’s inability to perform due to inclement weather, mechanical difficulties, delays due to traffic conditions, or any unforeseen events beyond the reasonable control of the Vendor. Travel speed limits are prescribed by law, and Chauffeur is instructed to travel at all times at speeds compatible with safe operation. Road, traffic and weather conditions are beyond the control of the Company and the Chauffeur, and no refunds shall be given as a result of late arrivals due to such conditions or other occurrences out of the control of the Company or the Chauffeur.

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RULES AND SPECIAL CONDITIONS

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The following activities are strictly prohibited and any violation thereof is subject to immediate termination of our service. In the event of any violations of the below regulations, our chauffeur will immediately terminate his service and all passengers will be dropped off at the initial pickup point.

 

• Not more than 4 persons shall be provided transport in the Rolls-Royce

• Consumption of alcoholic beverages

• Consumption of illegal drugs

• Smoking

• Carrying a firearm

• Violent or unruly behavior

• Having intimate relations

• No eating or drinking in the vehicles

• During transit the sunroof must remain shut if raining. State Law prohibits anyone to stand up or stand out of the sunroof while vehicle is in motion as well no body parts outside of windows. This will be grounds for termination. Driver will be in charge of opening and shutting sunroof at his discretion.

• Seating is required at all times while the vehicle is in motion. Vendor is not liable for injuries to guests who are not seated during transit.

• Clean-up fee for vomit in any vehicles will be assessed $1,000 clean-up fee.

• A $250 clean-up fee will be charged for excessive matter left in the vehicle.

• We do not take responsibility for items that are left in the vehicle during or after the completion of the rental period. We are not responsible for any lost, damaged, or stolen property.

• Conduct causing, or in Chauffeur’s opinion likely to cause, damage to the Rolls-Royce.

• Conduct interfering with, or in Chauffeur’s opinion likely to interfere with, safe operation of the Rolls-Royce.

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DAMAGE

Customer agrees to pay for any and all damage and any cleaning to the Rolls Royce which results or is required due to the conduct of any person in the Rolls Royce.  Specifically, such damage includes, but is not limited to, burns, spillage, vomiting, broken glassware, scratches, stains and broken windows, seats, damaged upholstery, body damage and mirrors.
Customer agrees that the charges for such repairs and cleaning will be assessed to the credit card for the individual or entity who has rented the Rolls Royce.  In the event that the credit card is not able to be charged, customer agrees to remit payment for damages within seven (7) days of the date of the event. Customer on reservation and or payment is responsible to inspect the vehicle prior to departure to determine any previous damage.

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FORCE MAJEURE 

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The Vendor shall not be liable for any failure or delay in performing its obligations under the Service Contract, and the Vendor shall not be deemed in breach of its obligations thereunder, if such failure or delay is due to Acts of God, natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of the Vendor.

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LIMITATION OF LIABILITY

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THE VENDOR SHALL NOT BE LIABLE IN ANY EVENT OR FOR ANY REASON, INCLUDING BREACH OF THIS AGREEMENT, EITHER DIRECTLY OR INDIRECTLY, TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF THIS AGREEMENT, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR THE VENDOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.IT IS EXPRESSLY AGREED THAT THE VENDOR SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO ANY PARTY FOR AN AMOUNT GREATER THAN THE SINGLE FARE FEE FOR THE DAY IN QUESTION.​